Get engagement transcript timeline | AskElephant

curl https://app.askelephant.ai/api/v2/engagements/engagement_id/transcript_timeline \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/json"

{
  "object": "transcript_timeline",
  "engagement_id": "ngmt_9X7b2K4mN",
  "speakers": [
    {
      "first_name": "Emily",
      "last_name": "Johnson",
      "email": "emily.johnson@example.com",
      "phone": "+1-555-123-4567",
      "speaking_percentage": 62.5,
      "sentiment": 0.8
    },
    {
      "first_name": "Michael",
      "last_name": "Smith",
      "email": "michael.smith@example.com",
      "phone": "+1-555-987-6543",
      "speaking_percentage": 37.5,
      "sentiment": 0.65
    }
  ],
  "entries": [
    {
      "speaker": {
        "type": "user",
        "id": "usr_01F8XYZ123",
        "name": "Emily Johnson"
      },
      "text": "Good morning, thank you for joining the call today.",
      "start_seconds": 0,
      "end_seconds": 4.5,
      "num_words": 8,
      "sentences": [
        {
          "text": "Good morning, thank you for joining the call today.",
          "start_seconds": 0,
          "end_seconds": 4.5
        }
      ]
    },
    {
      "speaker": {
        "type": "contact",
        "id": "cnt_01F8XYZ456",
        "name": "Michael Smith"
      },
      "text": "Good morning, Emily. I'm glad to be here.",
      "start_seconds": 5,
      "end_seconds": 8,
      "num_words": 8,
      "sentences": [
        {
          "text": "Good morning, Emily.",
          "start_seconds": 5,
          "end_seconds": 6.5
        },
        {
          "text": "I'm glad to be here.",
          "start_seconds": 6.6,
          "end_seconds": 8
        }
      ]
    }
  ],
  "overall_sentiment": 0.75
}

Returns transcript timeline entries for a workspace engagement.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

engagement_idstringRequired

Response headers

X-Api-Versionstring

Response

Transcript timeline response.

objectenum

Allowed values:

engagement_idstringformat: "^ngmt_[A-Za-z0-9]+$"

speakerslist of objects

Speaker details indexed by their position in the entries.

entrieslist of objects

overall_sentimentdouble or null

Average sentiment score across all speakers. Null when no sentiment data is available.

Errors

401

Unauthorized Error

403

Forbidden Error

404

Not Found Error

429

Too Many Requests Error

500

Internal Server Error